~Get Your Files Here !/01 - Introduction & VoIP Fundamentals/001 Introduction to Issabel Phone System.mp47.26MB
~Get Your Files Here !/01 - Introduction & VoIP Fundamentals/002 Instructor Message.mp44.15MB
~Get Your Files Here !/01 - Introduction & VoIP Fundamentals/003 VoIP Telephony Fundamental Part 1.mp46.86MB
~Get Your Files Here !/01 - Introduction & VoIP Fundamentals/004 VoIP Telephony Fundamental Part 2.mp428.45MB
~Get Your Files Here !/02 - Network Requirements for the VoIP/001 Key Elements for stable VoIP Network.mp420.54MB
~Get Your Files Here !/02 - Network Requirements for the VoIP/002 Network Services for VoIP Deployment.mp417.43MB
~Get Your Files Here !/03 - Course Project/002 Hardware Selection For the Issabel Phone System.mp48.64MB
~Get Your Files Here !/04 - Issabel Installation/001 Downloading Issabel.mp42.16MB
~Get Your Files Here !/04 - Issabel Installation/002 Issabel Installation Wizard Choosing Asterisk 16.mp420.26MB
~Get Your Files Here !/04 - Issabel Installation/003 Post Installation steps.mp415.23MB
~Get Your Files Here !/04 - Issabel Installation/004 Changing Issabel web GUI theme to Elastix classic theme.mp414.59MB
~Get Your Files Here !/05 - Issabel Overview/001 Login the newly installed Issabel server.mp425.61MB
~Get Your Files Here !/06 - Issabel Phone System Setup/002 Creating SIP Phone Extensions in Issabel.mp413.84MB
~Get Your Files Here !/06 - Issabel Phone System Setup/003 Softphone Download & Installation.mp44.46MB
~Get Your Files Here !/06 - Issabel Phone System Setup/004 Configuring Zoiper softphone.mp44.76MB
~Get Your Files Here !/06 - Issabel Phone System Setup/005 Configuring Xlite softphone.mp47.38MB
~Get Your Files Here !/06 - Issabel Phone System Setup/006 IP Desk Phones Set up Approach.mp410.9MB
~Get Your Files Here !/06 - Issabel Phone System Setup/007 Get Familiar with IP Desk Phones.mp412.53MB
~Get Your Files Here !/06 - Issabel Phone System Setup/008 Configuring Desk Phone Yealink Manual Method.mp43.53MB
~Get Your Files Here !/06 - Issabel Phone System Setup/009 Configuring Desk Phone Digium Manual Method.mp44.66MB
~Get Your Files Here !/06 - Issabel Phone System Setup/010 Configuring Polycom Phone Manual Method.mp453.17MB
~Get Your Files Here !/06 - Issabel Phone System Setup/011 Bulk IP Desk Phones Configurations - Auto Provision.mp415.36MB
~Get Your Files Here !/06 - Issabel Phone System Setup/012 Testing Internal Calls.mp413.92MB
~Get Your Files Here !/06 - Issabel Phone System Setup/014 Trunk - Outside Connectivity.mp43.45MB
~Get Your Files Here !/06 - Issabel Phone System Setup/015 PSTN - Analog PCI Card Installation & Configurations.mp442.63MB
~Get Your Files Here !/06 - Issabel Phone System Setup/016 Dial Patterns & Outbound Routes.mp457.91MB
~Get Your Files Here !/06 - Issabel Phone System Setup/017 Class of Service.mp449.09MB
~Get Your Files Here !/06 - Issabel Phone System Setup/018 VoIP - SIP Trunk Between two Issabel Servers.mp470.1MB
~Get Your Files Here !/06 - Issabel Phone System Setup/019 Inbound Route DID Configurations.mp413.13MB
~Get Your Files Here !/06 - Issabel Phone System Setup/020 Creating Ring Groups.mp417.84MB
~Get Your Files Here !/06 - Issabel Phone System Setup/021 System Recording - Audio Prompts.mp433.74MB
~Get Your Files Here !/06 - Issabel Phone System Setup/022 Creating IVR - Interactive Voice Response - Auto Attendant or Welcome Greeting.mp418.66MB
~Get Your Files Here !/06 - Issabel Phone System Setup/023 Enabling Voicemail & Voicemail to Email.mp420.03MB
~Get Your Files Here !/06 - Issabel Phone System Setup/024 Add Follow Me Settings to Extensions.mp411.73MB
~Get Your Files Here !/06 - Issabel Phone System Setup/025 Creating Announcement.mp46.88MB
~Get Your Files Here !/06 - Issabel Phone System Setup/026 Configuring Opening & Closing Hours for Incoming calls.mp426.14MB
~Get Your Files Here !/06 - Issabel Phone System Setup/027 Putting All Together - Making PBX More Professional.mp413.05MB
~Get Your Files Here !/06 - Issabel Phone System Setup/028 CDR - Call Details Records - Call Accounting.mp443.37MB
~Get Your Files Here !/06 - Issabel Phone System Setup/029 Post Paid Billing with Issabel.mp412.6MB
~Get Your Files Here !/06 - Issabel Phone System Setup/030 Enabling Call Recording & Call Recording Report.mp419.66MB
~Get Your Files Here !/06 - Issabel Phone System Setup/031 PIN Sets on Outbound Calls.mp418.75MB
~Get Your Files Here !/06 - Issabel Phone System Setup/032 Audio Conferencing.mp415.25MB
~Get Your Files Here !/06 - Issabel Phone System Setup/033 Parking Lots - Call Parking.mp414.28MB
~Get Your Files Here !/06 - Issabel Phone System Setup/034 Paging & Intercom.mp417.01MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/001 Issabel Users Groups and Access Permission Management.mp451.52MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/002 Monitoring Live Calls - Dashboard Operator Console.mp438.13MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/003 Issabel Address Book.mp48.31MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/004 Phone System Features Codes.mp411.85MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/005 Issabel Addon Market Place.mp49.84MB
~Get Your Files Here !/07 - Issabel Phone System Maintenance/006 Issabel Server Backup & Restore.mp422.41MB
~Get Your Files Here !/08 - Issabel Call Center Module/001 Call Center Concepts.mp45.3MB
~Get Your Files Here !/08 - Issabel Call Center Module/002 Types of Call Center.mp43.24MB
~Get Your Files Here !/08 - Issabel Call Center Module/003 Call Center Components.mp45.07MB
~Get Your Files Here !/08 - Issabel Call Center Module/004 Roles in Call Center.mp46.11MB
~Get Your Files Here !/08 - Issabel Call Center Module/005 Call Center Analysis & Planning for the Business.mp413.42MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/001 Installing & Configuring Issabel Call Center Add on.mp427.61MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/002 Creating Call Center Roles & Users in Issabel.mp423.07MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/003 Creating Agents.mp435.74MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/004 Configuring Agent Callback Login.mp45.89MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/005 Creating Agents Break.mp410.03MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/006 Creating Call Services Queues - Heart of Every Call Center.mp446.99MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/007 Agent's Script.mp412.06MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/008 Creating Forms - Data Input During Live Call.mp412.61MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/009 Creating Custom Web Page to Pop Up with Call.mp415.19MB
~Get Your Files Here !/09 - Getting Started - Issabel Call Center Core Configurations/010 Creating the Customer Phones Contacts List.mp410.15MB
~Get Your Files Here !/10 - issabel Call Center Inbound Call Campaign/001 Building Inbound Call Campaign.mp426.43MB
~Get Your Files Here !/10 - issabel Call Center Inbound Call Campaign/002 Agent Console - Overview.mp423.61MB
~Get Your Files Here !/10 - issabel Call Center Inbound Call Campaign/003 Agent Console - Call Back Login.mp45.03MB
~Get Your Files Here !/10 - issabel Call Center Inbound Call Campaign/004 Putting all together Testing Inbound Call Campaign with live agent console.mp441.07MB
~Get Your Files Here !/11 - Issabell Call Center Outbound Call Campaign/001 Automated Outbound Predictive Dialer Concept.mp46.87MB
~Get Your Files Here !/11 - Issabell Call Center Outbound Call Campaign/002 Building Outgoing Call Campaign.mp48.53MB
~Get Your Files Here !/11 - Issabell Call Center Outbound Call Campaign/003 Creating the CSV File for the Outbound Predictive Dialer.mp414.68MB
~Get Your Files Here !/11 - Issabell Call Center Outbound Call Campaign/004 Putting all together Testing Outgoing Call Campaign with live agent console.mp429.52MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/001 Issabel Call Center Reports Overview.mp42MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/002 Agent Break Report.mp412.93MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/003 Calls Detail Report.mp413.21MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/004 Calls Per Hour Report.mp44.38MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/005 Calls Per Agent Report.mp412.38MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/006 Hold Time Report.mp412.55MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/007 Agent's Login Logout Report.mp413.09MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/008 Inbound Calls Success Report.mp41.99MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/009 Graphical Report Calls Per Hour.mp43.73MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/010 Agent Information Report.mp48.68MB
~Get Your Files Here !/12 - Issabel Call Center Reports & Statistics/011 Trunk Used Per Hour Report.mp43.21MB
~Get Your Files Here !/13 - Call Center Realtime Dashboard & Live Wallboard/001 Issabel CallCenter Real Time Dashboard & Wall Board.mp41.77MB
~Get Your Files Here !/13 - Call Center Realtime Dashboard & Live Wallboard/002 Agent Monitoring Report.mp424.31MB
~Get Your Files Here !/13 - Call Center Realtime Dashboard & Live Wallboard/003 Incoming Calls Monitoring Report.mp415.88MB
~Get Your Files Here !/13 - Call Center Realtime Dashboard & Live Wallboard/004 Campaign Monitoring.mp49.36MB
~Get Your Files Here !/14 - Call Center Supervisor Level Functions & Features for Quality Assurance/001 Supervisor Activities.mp41.39MB
~Get Your Files Here !/14 - Call Center Supervisor Level Functions & Features for Quality Assurance/002 Call Recording - Listening & Downloading.mp45.71MB
~Get Your Files Here !/14 - Call Center Supervisor Level Functions & Features for Quality Assurance/003 Call Barging - Intercepting Call Between Agent & Caller.mp410.02MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/001 Cloud PBX Introduction.mp429.01MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/002 Choosing the Cloud Platform.mp420.24MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/003 Installing Issabel on Cloud - VPS - Virtual Private Server.mp452.86MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/004 Configure Issabel Domain Name on Public Cloud.mp416.92MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/005 Mandatory Security Mapping to non standard ports.mp420.83MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/006 Issabel Firewalls & Ports Configurations.mp460.02MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/007 Activating Fail2Ban - Auto Firewall Rules.mp415.72MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/008 Configuring Test Extensions on Cloud for Internal Calling.mp425.3MB
~Get Your Files Here !/15 - Deploy Issabel IP PBX on Public Cloud/009 Troubleshoot SIP NAT Issues.mp432.58MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/001 Introduction to WebRTC.mp416.89MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/002 Issabel Meet - Cloud Based WebRTC AudioVideo Conferencing & Collaboration.mp410.13MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/003 Screen Sharing During Video Conference Call.mp43.24MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/004 Instant Messaging while in Video Conference.mp41.94MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/005 Issabel Meet - More Settings.mp411.28MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/006 Sharing YouTube video during Live Video Conference Call.mp42.24MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/007 Document Sharing in VideoAudio Call Conference.mp411.28MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/008 Download the Video Conferencing Free Mobile App.mp47.31MB
~Get Your Files Here !/16 - Issabel Meet - WebRTC Video Conferencing & Collaboration/009 WebRTC Video Conferencing Live Demonstration.mp413.63MB
~Get Your Files Here !/17 - Bonus Issabel Resources & VoIP Hardware/004 Last Words From Instructor.mp41.63MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/001 Introduction.mp420.33MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/002 Meet the Instructor.mp411.49MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/003 Why Asterisk is known as a Swiss Army Knife of Telephony.mp416.45MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/004 Asterisk CLI versus Asterisk GUI.mp426.16MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/005 Asterisk Licenses - GNU - GPL.mp47.55MB
~Get Your Files Here !/18 - Course 2 Asterisk 16 on CLI - Command Line Interface/006 What Version of Asterisk to Install.mp413.87MB
~Get Your Files Here !/19 - Setting up Playground for Practice/001 Choosing Linux Distro for Asterisk Deployment.mp423.52MB
~Get Your Files Here !/19 - Setting up Playground for Practice/002 Installing VirtualBox for Course Practice.mp43.85MB
~Get Your Files Here !/19 - Setting up Playground for Practice/003 Installing Linux CentOS 7 with GNOME in VirtualBox.mp417.43MB
~Get Your Files Here !/19 - Setting up Playground for Practice/004 Basic Navigation in CentOS 7 GNOME Part 01.mp411.95MB
~Get Your Files Here !/19 - Setting up Playground for Practice/005 Basic Navigation in CentOS 7 GNOME Part 02.mp49.75MB
~Get Your Files Here !/20 - Getting Started with Asterisk/001 Downloading the Asterisk Packages & Installing pre-requisites.mp4102.84MB
~Get Your Files Here !/20 - Getting Started with Asterisk/002 Compiling & Installing Asterisk DAHDI & Libpri packages.mp494.17MB
~Get Your Files Here !/20 - Getting Started with Asterisk/003 Post Installation - Asterisk Directories Structure.mp433.17MB
~Get Your Files Here !/20 - Getting Started with Asterisk/004 Creating Your First Asterisk Dialplan Program.mp484.47MB
~Get Your Files Here !/21 - Asterisk Architecture & Modules/001 Asterisk Architectural Design.mp436.99MB
~Get Your Files Here !/21 - Asterisk Architecture & Modules/002 The Asterisk Modules.mp414.14MB
~Get Your Files Here !/21 - Asterisk Architecture & Modules/003 Asterisk Configurations Files.mp466.98MB
~Get Your Files Here !/22 - Asterisk Dialplan Programming - Fundamentals/001 Dial Plan Syntax - Context, Extension, Priority, Application.mp478.35MB
~Get Your Files Here !/22 - Asterisk Dialplan Programming - Fundamentals/002 Adding Dialplan Configuring extensions.conf file.mp471.87MB
~Get Your Files Here !/22 - Asterisk Dialplan Programming - Fundamentals/003 Linkage Between Dialplan Config File & Channel Config File.mp46.69MB
~Get Your Files Here !/22 - Asterisk Dialplan Programming - Fundamentals/004 Dial Patterns.mp418.6MB
~Get Your Files Here !/23 - Asterisk Channels Configurations/001 Session Initiation Protocol - SIP Theory.mp49.67MB
~Get Your Files Here !/23 - Asterisk Channels Configurations/002 Configuring PJSIP Endpoints.mp4136.73MB
~Get Your Files Here !/23 - Asterisk Channels Configurations/003 Create Dialplan for Voicemail & Testing Internal Calls.mp432.09MB
~Get Your Files Here !/23 - Asterisk Channels Configurations/004 Configuring SIP Trunk between two servers.mp4112.52MB
~Get Your Files Here !/23 - Asterisk Channels Configurations/005 Inter Asterisk Exchange - IAX Protocol Theory & Peering between two servers.mp451.89MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/001 Building Dial Plan to Create Auto Attendant.mp427.64MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/002 Asterisk Special Handling Extensions.mp414.51MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/003 Dial Plan Variables, Operators & Expressions.mp428.41MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/004 Call Flow Control with GotoIf & GotoIfTime.mp433.54MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/005 Building Auto - Attendant - Interactive Voice Response for Production.mp497.76MB
~Get Your Files Here !/24 - Asterisk Dialplan Programming - Advance/006 Enhancing Dialplan with Variables.mp414.19MB
~Get Your Files Here !/25 - Asterisk Tips & Tricks/001 Asterisk CLI Useful Tips.mp459.02MB
~Get Your Files Here !/25 - Asterisk Tips & Tricks/002 Asterisk Documentation & Help.mp43.21MB
~Get Your Files Here !/25 - Asterisk Tips & Tricks/003 Course Wrapup.mp42.71MB